1. About this policy
VG TechWorld (“VG TechWorld”, “we”, “us”) provides websites, software development, ERP/CRM, inventory, barcode and digital marketing services. This policy applies to this website and applications/services operated by us, including services that connect to Meta products such as Facebook and Instagram.
2. Information we collect
- Contact information you submit, such as name, email address and phone number.
- Project and service requirements you submit through our forms.
- Account and technical information needed to provide our services.
- When you connect a Meta account, information and platform identifiers made available through the permissions you authorize, such as Facebook Page, Instagram Business Account, ad account and advertising-related data needed to provide the requested service.
- Security and technical information such as IP address, browser/device information and logs.
3. How we use information
We use information to respond to inquiries, provide and improve services, operate customer accounts, manage authorized Facebook/Instagram advertising workflows, maintain security, prevent abuse, communicate with customers, and comply with legal obligations.
4. Meta platform data
When you authorize a Meta integration, we process only the data needed for the authorized service. We do not ask for or store Facebook or Instagram passwords. Meta access credentials/tokens are treated as confidential and are not sold or used for unrelated advertising or profiling.
5. Sharing
We may use hosting, database, email and other service providers to operate our services. We share data only as necessary to provide the requested service, protect our systems, comply with law, or where you instruct us to do so.
6. Retention and deletion
We retain information only as long as reasonably necessary for the purpose for which it was collected, legitimate business records, security, dispute resolution or legal obligations. You can request deletion by emailing info@vgtechworld.com or using our Data Deletion page. Meta platform data is deleted when required by applicable Meta terms/policies or a valid user request, subject to lawful retention requirements.
7. Security
We use reasonable administrative, technical and organizational safeguards. No internet service can guarantee absolute security. Report security concerns to info@vgtechworld.com.
8. Cookies
We may use essential cookies/session storage to operate secure pages and remember necessary settings. Third-party services may have their own cookies and policies.
9. Children
Our business services are not directed to children. We do not knowingly request unnecessary personal data from children.
10. Changes
We may update this policy when our services or legal requirements change. The effective date above will be updated when material changes are made.
11. Contact
VG TechWorld
Email: info@vgtechworld.com
Phone: +91 9169349584
Location: Noida, Uttar Pradesh, India